[sourov amin]

Hello,

Yes, it should be solved with the pro version. If not support will be provided.
And you can see users extra fields data if you add these fields in the backend user profile and the feature is available in the pro version.

Thanks.

[sourov amin]

Hello,

Sorry for the late response.
Can you please sent the registration URL at support(at)user-meta.com.
For the second query, unmasking password feature is not available in UMP.

Thanks.

[sourov amin]

Hello,

If this issue is not solved yet, can you please send the URL which needs to be activated with your UMP username to support(at)user-meta.com.

Thanks.

[sourov amin]

Hello,

– Go to User Meta >> Settings, put your email and password for http://user-meta.com and hit the “Validate” button to validate your license or “Withdraw” to remove from the previous site.

– If the first method fails, follow http://user-meta.com/activation/ to remotely validate or withdraw the license.

– If both methods fail, send an email to support(at)user-meta.com with your site URL and UMP username.

Thanks.

[sourov amin]

Hello,

Are you using other reset password or registration plugin as it can be a plugin conflict why UMP reset password email can not be triggered? In that case, try activating “Override default WP emails” email from “User Meta >> Add-ons” and enable “Override email notifications”.

And sorry for the late response.

Thanks.

[sourov amin]

Hello,

Can you set a temp admin and send the credentials to ‘support(at)user-meta.com’ so we can check the issue closely.

And sorry for the late response.

Thanks.

[sourov amin]

Hello,

You might not be using the “User Export” setup correctly.
Make sure to assign a field for each column data.
If a field is not a default WP field, please choose “Custom Field” as the “Assigning Field” and make sure there is a meta name given under that.

Thanks.

[sourov amin]

Hello,

In this case, after creating a new user by an admin you can simply just activate the user from “Users” with clicking the “Activate” link of that individual user.

Thanks.

[sourov amin]

Hello,

First, make the file upload field as a shared field then add the field upload field in the user backend profile from “User Meta >> Settings >> Extra fields in backend profile (drag and drop)”.
After that, an admin can view and modify the uploaded photo from the user profile edit option in the backend.

Thanks.

[sourov amin]

Hello,

It seems to be a plugin conflicts issue.
Just try deactivating the plugins temporarily one by one which you have installed/updated recently and find out which one is causing the issue.

Thanks.

[sourov amin]

Hello,

Can you set a temp admin in your site and send the credentials to support(at)user-meta.com so the issue can be checked.

Thanks.

[sourov amin]

Hello,

Is it happening only for the “Export & Import” page?
Did you update or edit the plugin recently?
Plugin conflicts can be responsible for that.
Can you share the URL of your “Export & Import” page to support(at)user-meta.com?

Thanks.

[sourov amin]

Hello,

It would be like:

php_value max_input_vars = 3000
php_value memory_limit = 256M
php_value post_max_size = 256M

Thanks.

[sourov amin]

Hello Tommy,

Please contact support(at)user-meta.com mentioning your UMP username/email.

Thanks.

[sourov amin]

Hello,

Try making these conditional fields as shared field.
If that does not solve any problem please contact support(at)user-meta.com!
If possible, set up a temp admin account and send the credentials to support(at)user-meta.com so the issue can be checked.

Thanks.

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