License withdrawal/activation

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This topic contains 1 reply, has 2 voices, and was last updated by  sourov amin 10 months, 2 weeks ago.

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  • #9072

    mjrcg
    Member

    Hi,

    I have a UMP license that needs to be assigned to a different domain (dev domain -> production domain). I can’t login via the UMP plugin to perform the withdrawal myself, and the form at user-meta.com/activation both fail with the error, “Your single site license already used in: *****.dev”.

    I emailed support@user-meta.com four days ago but haven’t yet received a response. Is it possible to get a response today on this issue?

    Thanks!

    #9074

    sourov amin
    Moderator

    Hello,

    If this issue is not solved yet, can you please send the URL which needs to be activated with your UMP username to support(at)user-meta.com.

    Thanks.

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