Page not found when acess Export Home › Forums › Bug Reporting › Page not found when acess Export This topic contains 7 replies, has 2 voices, and was last updated by Marketing Viewer 4 months, 2 weeks ago. Viewing 8 posts - 1 through 8 (of 8 total) Author Posts August 30, 2019 at 9:06 pm #9033 Marketing ViewerMember Hi, I have installed PRO 1.4.2, and when I try to access “Export & Import” page, I am redirected to a page with message “Page not found”. The User Meta Pro, Export & Import page was working until 10 days ago. What may be happening and how can I solve it? August 31, 2019 at 6:57 pm #9034 sourov aminModerator Hello, Is it happening only for the “Export & Import” page? Did you update or edit the plugin recently? Plugin conflicts can be responsible for that. Can you share the URL of your “Export & Import” page to support(at)user-meta.com? Thanks. August 31, 2019 at 8:32 pm #9035 Marketing ViewerMember Hello, Answering your questions. 1 – Yes, only the Export & Import page that is giving this error. 2 – I did not edit the plugin, and did not update, I am using version 1.4.2 that I downloaded 3 weeks ago. 3 – How can I share the URL with support? My URL is: http://www.marketingviewer.com.br/wp-admin/admin.php?page=user-meta-import-export September 1, 2019 at 11:23 am #9036 sourov aminModerator Hello, Can you set a temp admin in your site and send the credentials to support(at)user-meta.com so the issue can be checked. Thanks. September 2, 2019 at 12:24 pm #9037 Marketing ViewerMember Hello, User Admin created and credentials sent to your e-mail. September 3, 2019 at 12:06 pm #9038 Marketing ViewerMember Hello, did you received the credentials to access ? September 4, 2019 at 9:39 am #9039 sourov aminModerator Hello, It seems to be a plugin conflicts issue. Just try deactivating the plugins temporarily one by one which you have installed/updated recently and find out which one is causing the issue. Thanks. September 11, 2019 at 1:17 am #9049 Marketing ViewerMember Hello, I tried the test by disabling other plugins one by one to see if Export would work, but to no avail. Can you help me? I can re-create a temporary admin user for you. Author Posts Viewing 8 posts - 1 through 8 (of 8 total) You must be logged in to reply to this topic.