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Viewing 15 posts - 46 through 60 (of 251 total)
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  • July 4, 2021 at 3:48 pm in reply to: pull individual field data #9933
    sourov amin
    Member

    Hi,

    Please make sure the field is a shared field if you want to show the field’s content using shortcode.

    Thanks!

    June 3, 2021 at 3:34 am in reply to: Sorting/searching for users does not work #9924
    sourov amin
    Member

    Hi,

    We will look into that to release a bug-fixed version ASAP and will let you know.

    Thanks!

    May 24, 2021 at 6:38 pm in reply to: Sorting/searching for users does not work #9918
    sourov amin
    Member

    Hi,

    Please try the 2.4rc1 or the current dev version and check if the problem still remains.
    We had an issue with that on version 2.3.

    Thanks!

    May 17, 2021 at 1:05 pm in reply to: SHARED FIELDS #9912
    sourov amin
    Member

    Hi,

    If you want to change configurations for forms differently, you have to go to the form edit option and there add and modify the shared fields separately for different forms.
    But if you modify the field from “User Meta >> Shared Fields”, then it would be the default configuration for the field.

    Thanks!

    May 14, 2021 at 4:28 pm in reply to: Broken file upload (patch given) #9909
    sourov amin
    Member

    Hi,

    Thank you for letting us know.
    We will figure that out and add the solution ASAP.

    Thanks!

    May 10, 2021 at 12:21 am in reply to: Conditional Logic Error #9903
    sourov amin
    Member

    Hi,

    It seems, your theme or any of the scripts from plugins is actually preventing the conditional logic on load.
    But with the change of value (on-change) hide/show is working alright.
    You can try finding out the script that conflicts.

    Also, sorry for not able to provide the satisfactory support you were looking for. But it was the case that your supplied credentials were either not activated or wrong initially.

    Thanks!

    May 1, 2021 at 4:30 pm in reply to: Adding div containers so we can put fields inside #9854
    sourov amin
    Member

    Hi,

    Thank you for this nice suggestion.
    We will consider adding this in future versions.

    Thanks!

    April 28, 2021 at 1:59 am in reply to: Field clone #9824
    sourov amin
    Member

    Hi,

    Thank you for the request.
    We will consider the field clone feature in the future version.

    Cheers!

    April 25, 2021 at 2:07 pm in reply to: Profile page does not work #9821
    sourov amin
    Member

    Hi,

    Can you check if any other plugin or script is actually triggering the redirection?
    If it is possible, you can make a temp admin and contact support(at)user-meta.com with the credentials so the issue can be checked from inside.

    Thanks!

    April 22, 2021 at 1:33 am in reply to: Profile page does not work #9819
    sourov amin
    Member

    Hi,

    Is the User Meta profile page set as the default profile page?
    Also, is the logout redirection set to that page with UMP?
    Any logout should trigger the same functions, so if you set logout redirection to a page with UMP redirection or any other plugin, it should work similarly.

    Thanks!

    April 18, 2021 at 2:04 pm in reply to: PWD Reset form shows strength indicator, but it is turned off in config. #9815
    sourov amin
    Member

    Hi,

    Sorry, you are absolutely right. This shouldn’t be marked as resolved.
    I’m rather marking this as an enhancement.

    Thanks!

    April 17, 2021 at 2:31 pm in reply to: Licenses needed #9809
    sourov amin
    Member

    Hi,

    A single site license would be enough for your case.
    If you have any problem transferring the license send a mail at support(at)user-meta.com

    Thanks!

    April 12, 2021 at 11:50 pm in reply to: PWD Reset form shows strength indicator, but it is turned off in config. #9804
    sourov amin
    Member

    Hi,

    Sorry for the inconvenience.
    We will consider adding a password strength disabling option in Reset Password in the future version.

    Thanks!

    April 12, 2021 at 11:48 pm in reply to: Password Strength shown twice when Retype Password is selected #9803
    sourov amin
    Member

    Hi,

    I’ve tried several combinations for the password field and none displayed the strength twice.
    Also, we haven’t heard about this bug from anyone else. So there is a possibility the problem lies elsewhere, not in the plugin. There might be some other script or plugin that triggers the similar password strength js with the same identifier name probably. Also, you can give it a try with a different theme and check if the problem is still there. If you want you can create a temp admin and share the credentials at support(at)user-meta.com so the issue can be checked from inside.

    Thanks!

    March 21, 2021 at 4:56 pm in reply to: Password Strength shown twice when Retype Password is selected #9792
    sourov amin
    Member

    Hi,

    Which version of UMP and WordPress you are using?
    Can you please share the form link or a screenshot, where strength is shown twice?

    Thanks!

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Viewing 15 posts - 46 through 60 (of 251 total)
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