It seems, your theme or any of the scripts from plugins is actually preventing the conditional logic on load.
But with the change of value (on-change) hide/show is working alright.
You can try finding out the script that conflicts.
Also, sorry for not able to provide the satisfactory support you were looking for. But it was the case that your supplied credentials were either not activated or wrong initially.
I also have this issue. The show works but not the hide if I deselect a radio box?
This plugin is quite expensive for what it does, and it doesn’t do what it does flawlessly.
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