Poor Support From User Meta Pro

[Bob Stokes]

Can anyone let let know did they get support from the contact page on the your account.

I have been trying to get User Meta Pro team to reset my license as I don’t have access to the old staging server I was using.

I have put in 4 contacts now go one reply saying:

“We are resetting your license. Please try to validate your license again.

Thanks.”

I can’t validate my license because I can see from within my control panel that the license is still stuck on the old staging server IP address and URL.

I just want to know am I wasting my time trying to get support from these guys.

What is your experience with their support ?

Thanks

Bob

[enpersona360]

I got so frustrated with the lack of support that I removed the plugin and moved into a much better plugin and better support.

[Christian Moelders]

If I only had known!

[IAI]

enpersona, what plugin you are using now? I feel that user meta support is not good too.

[rrichardson24]

yeah enpersona what is this plugin?

[deniscgn]

What is the PLUGIN?

[esmoyer]

I too am interested in knowing what plugin is better!

[rrichardson24]

Any follow up on this enpersona360?

[Author]

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