Email notifications do not work when using Gravity Forms

[redwall]

Hi,

I am using Gravity Forms to handle my User Registrations on my site. I bought user-meta pro to handle all the email notifications that are sent to the user as GF does not handle all of the different ones. However it does send a user an email for registration with their user and pass etc.

However I want user-meta Pro to handle this as I can’t control the one that is sent in Gravity Forms. I have it all enabled int he settings and the email set up but nothing gets sent.

I asked over at Gravity Forms and they said:

“What I can tell you is that when it comes to notifications, Gravity Forms does not actually send the email notifications. That is 100% handled by your web server. Gravity Forms uses the WordPress wp_mail() function, a built in WordPress function, to ask your web server to send the email notification.”

Is it possible to user GF for user registration fields etc, but once submitted user-meta Pro can handle all the email notifications?

Thanks

[redwall]

Hi,

I have double checked again with Gravity forms and told this regarding how they call the mail function.

“We don’t call that mail in any special way. We just use the generic function to do so. However, that function can be hooked into. So assuming that the plugin you are using has hooked into this function correctly, it should work with user registration.”

So now I am thinking this has nothing to do with Gravity Forms and it is maybe user meta pro and my theme? I use premium theme called Listings from woo themes.

[vividcgd]

I’m interested in this as well – I’m using Gravity Forms for registration and User Meta Pro for the rest.

Tagging along…

[redwall]

what I could figure out (a bit messy and defeats the purpose of me paying for this plugin)

Install another plugin to handle the welcome emails, I used http://wordpress.org/extend/plugins/welcome-email-editor/

Then I created a static login page and used the user meta shortcode to create login page – once you do this it enables the forgot password emails on user-meta

not ideal to have multiple plugins for different emails but there you go!

Maybe User Meta Pro will let us know how to fix this!

[Khaled]

Hello,
In fact like GF and most of other WP plugin, UMP also use wp_mail() function for email purpose. So far, UMP allow to send custom email only if user registration comes by using shortcode generated registration form. At that time we call wp_mail() function with your selected argument (subject,message etc)

Thanks.

[maxon]

Not sure if I am having the same issue.. but it fits to the title of this post – so here you go:

As soon as i have User Meta enabled .. all the Emails (html) send by Gravity Forms are broken. I don’t receive them as HTML emails and the content is partly missing.. at least everything that usually wraps the html table.

I guess it could be caused by conflicting hooks for ajax submission. Any thoughts from the community or developer would be appreciated!

Is anyone successfully using Gravity Forms and User Meta at the same time???

Cheers
Max

[redwall]

Hi,

From what I now understand the User Meta Pro only handles emails which are submitted using forms created by User Meta Pro. Their email handling is not a global email handling system. So if you are using GF to handle registrations like I am, and User Meta Pro to collect user Meta then the email systems will not work like you want.

As I wrote above you need to use another “Global” plugin to handle the welcome emails. The rest, I am not sure about..

[maxon]

I am not using GF for registration.. just for a contact form. As soon as I enable User Meta the GF contact form does not work anymore (mail is send but HTML is broken). So the only possible explanation to me is .. that it is not about actually sending the email and much more likely about a hook or filter in User Meta that collides with GF. I am using AJAX for GF form submission and have seen a few ajax hooks in User Meta.. and currently they are my main suspects.

When I comment line 9 in user-meta/models/umInitPlugin.php .. GF works again.

In this line a method named “loadControllers” of the global object “$userMeta” is called but I cannot find it anywhere in the project… must be some sort of dynamic class.

Does anyone know where this function call ends up???

[Khaled]

Hello maxon,
Please go to User Meta >> Settings (General Tab)
Then, select “HTML” for email format under “Email Sender Settings” if you want to get email with html markup.

Thanks.

[maxon]

Thanks khaledsaikat.. that fixed it!

I still don’t see the connection between a setting in user meta plugin affecting emails send by gravity forms.

[Author]

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