csv import : sending notification mail to all users even if option disabled

Home Forums Bug Reporting csv import : sending notification mail to all users even if option disabled

This topic contains 2 replies, has 3 voices, and was last updated by  cirv 3 months, 2 weeks ago.

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  • #8816

    Hi ! First, thank you for this super cool plugin… It’s very complete and really helps me ! (especially for the shortcode per extra fields, which I struggled to find anywhere else… and so handy for customising pages and mails…)

    I ran into an issue : when I update my user database via csv import (which I did a couple of times theses days, fine-tuning my spreadsheets and extra fields…), it occurred to send a notification mail to all my users even if option is unchecked ! resulting in “spam like” mails (it’s a company-wide support site, and people had not been informed yet about it…) and overdriving my outgoing mail limit !

    Is this a known bug ?

    Is there a workaround ?

    Thanks,
    Gildas

    #8822

    sourov amin
    Moderator

    Hello,

    It’s not a known bug. Please contact to support(at)user-meta.com if you are still having this trouble.

    Thanks.

    #9082

    cirv
    Member

    I’m having a similar problem only more basic. Whenever I “Add New User” using /wp-admin/user-new.php and uncheck the “Send User Notification” checkbox “Send the new user an email about their account.” it send the new user a user registration e-mail regardless of whether the box is check or unchecked. The only way around it that I’ve found so far is to either disable the “User Meta Pro” plugin or check the “Disable this notification” under “User Meta” > “Email Notifications” > “User Registration E-mail” then “Save Changes”!!!

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