Lost Password Email — Link doesn't appear

Home Forums Bug Reporting Lost Password Email — Link doesn't appear

This topic contains 17 replies, has 6 voices, and was last updated by  sourov amin 1 month, 3 weeks ago.

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  • #9094

    I am having the same issues as above, there is no solution in the forum.

    I receive my forgot password email and link, but when I click the link it just brings me to the login form not the reset password form.

    #9095

    Hi,

    Whilst waiting for UMP to reply, you might want to try disabling all plugins except for UMP, and then test it out to see if there is any change (to check if there is a plugin conflict that’s causing it not to work).

    #9096

    sourov amin
    Moderator

    Hello consumerfocus,

    Please ensure, you have set up the Password page correctly under “Settings >> Login >> Reset Password Page”. Clicking “View Page” there should take you to the reset password option.

    If everything is right, try creating a page with this shortcode [user-meta type=reset-password] and set the page as “Reset Password Page”.

    Thanks.

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