Lost Password Email — Link doesn't appear

[consumerfocus]

I am having the same issues as above, there is no solution in the forum.

I receive my forgot password email and link, but when I click the link it just brings me to the login form not the reset password form.

[Kristy Christie]

Hi,

Whilst waiting for UMP to reply, you might want to try disabling all plugins except for UMP, and then test it out to see if there is any change (to check if there is a plugin conflict that’s causing it not to work).

[sourov amin]

Hello consumerfocus,

Please ensure, you have set up the Password page correctly under “Settings >> Login >> Reset Password Page”. Clicking “View Page” there should take you to the reset password option.

If everything is right, try creating a page with this shortcode [user-meta type=reset-password] and set the page as “Reset Password Page”.

Thanks.

[Thomas Loschen]

Hello, i issued the same problem. I think the documentation about the shortcode [user-meta type=reset-password] is not available. Please add this doing in your docs, this would be great.

[sourov amin]

Hi Thomas,

Thank you for the finding and the suggestion.
We will add this ASAP 🙂

[Author]

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