Form not saving but no error description

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This topic contains 3 replies, has 3 voices, and was last updated by  sourov amin 1 month ago.

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  • Author
    Posts
  • #8798

    Rob Ellis
    Member

    The form will often not save but it does not give a reason and it is very time consuming to resolve and then sometimes it saves for no reason.

    All i need is a reason description

    • This topic was modified 2 months, 3 weeks ago by  Rob Ellis.
    #8801

    Khaled
    Keymaster

    Hello Rob,

    Please try our current dev version. It will provide you with a correct error message.

    Thanks.

    #8803

    Rob Ellis
    Member

    Dear Khaled
    Thank you for your reply
    I don’t know how to install the Dev version.
    It is not possible to upload while the existing version is in place either active or inactive and I am reluctant to delete and lose any current data.
    Rob

    #8831

    sourov amin
    Moderator

    Just in case, you are still stuck in that problem:

    1. Deactivate and uninstall the present version of UMP (No, it won’t delete any data. But for safety, you should make a backup through UMP export).
    2. Download, upload and install the Dev/new version of UMP.

    That’s it.

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