File Uploads failing ever since 1.1.6

[visualharmony]

Hello,

I have been having problems with file upload ever since upgrading to 1.1.6. This used to work fine for a long time, but now it just says “Upload failed” every time. The permissions haven’t changed at all on /wp-content/uploads/files/ so it shouldn’t be a permissions issue.

I also saw another user was having the same issue and you said to install the latest dev version and that would fix it. However, after I installed the latest dev version (v1.1.7rc3dev) and the problem is still happening. I have a very important site that this isn’t functioning on.

Please help me get this resolved. And in the future please warn us if “upgrading” the plugin is going to break our site(s).

I appreciate your help and look forward to your reply.

Thanks,
Jack

[Khaled]

Hi Jack,

If it is possible, please set a temp admin account for us and send it to support(at)user-meta.com so that we can have a close look on it.

Thanks.

[visualharmony]

Hello Khaled,

I emailed you an admin login. In the email, I sent detailed info about how to reproduce the issue when you log in.

Thank you for looking into this for me.

Best,
Jack

[visualharmony]

Hello Khaled,

Thank you for updating the dev version. I installed it and the file uploads are now working again.

Much appreciated,
Jack

[visualharmony]

RESOLVED

[Author]

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