ERROR: Invalid username or password not showing | User Meta Pro - WordPress user management plugin

Tagged: ajax, invalid, messaging

This topic has 1 reply, 2 voices, and was last updated 4 years, 11 months ago by sourov amin.

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May 16, 2019 at 9:39 pm #8974

cirv
Member

Hello,

When I enter an invalid username or password and click login it POSTs the log, pwd, pf_nonce, etc. to admin-ajax.php but the response is completely empty.

I’ve disable the “iThemes Security” because I know that it has an option to prevent the invalid login messages from showing but that didn’t resolve the issue.

Do you have any suggestions for troubleshooting this issue?

May 18, 2019 at 5:34 am #8975

sourov amin
Member

Hello,

1. Please update UMP to the latest version.

1. It can be a plugin conflict issue. Try temporarily deactivate all other plugins and check whether it is working or not.

If that does not solve the problem, can you please set a temp admin and send the account credentials to support[at]user-meta.com so that the issue can be checked.

Thanks.
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