ERROR: Invalid username or password not showing

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This topic contains 1 reply, has 2 voices, and was last updated by  sourov amin 9 months, 1 week ago.

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  • #8974

    cirv
    Member

    Hello,

    When I enter an invalid username or password and click login it POSTs the log, pwd, pf_nonce, etc. to admin-ajax.php but the response is completely empty.

    I’ve disable the “iThemes Security” because I know that it has an option to prevent the invalid login messages from showing but that didn’t resolve the issue.

    Do you have any suggestions for troubleshooting this issue?

    #8975

    sourov amin
    Moderator

    Hello,

    1. Please update UMP to the latest version.

    1. It can be a plugin conflict issue. Try temporarily deactivate all other plugins and check whether it is working or not.

    If that does not solve the problem, can you please set a temp admin and send the account credentials to support[at]user-meta.com so that the issue can be checked.

    Thanks.

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