Cannot Upgrade

[virtual_light]

I have just purchased a pro license, when I put in my details I see the screen saying validate license successful before I’m forwarded to

wp-admin/update.php?action=upgrade-plugin …..

This screen says

Are you sure you want to do this?
Please try again.

But I have no option to agree.
WordPress v 3.5.1
User Meta Pro v 1.1.3

[Support]

Hello,
Please use http://user-meta.com/activation for remotely validate your license.

Thanks.

[virtual_light]

I tried using the remote validation, the message was positive

License successfully validated

however my plugin hasn’t been updated 🙁

[Support]

Hello, sorry to know you are in trouble, please contact with http://user-meta.com/contact-us/

[Support]

It seems that, your license is validated but your version is not updated. Please deactivate and delete existing UMP version then download pro version form http://user-meta.com/downloads/ install and activate downloaded version
Thanks.

[werther]

I’ve the same problem, but…
in a site wp 3.5.1 with user-meta-pro 1.1.3rc2 already validated to pro version, i’ve update to 1.1.3 without problem.
in a new installation site, I’ve the same problem of @virtual_light

[Support]

Directly downloaded version 1.1.3 from http://user-meta.com/downloads/ isn’t working?

[patloq]

..me too, running WP 3.5.1 and UM 1.1.3.
I’ve just purchased a license and wanted to upgrade on my local dev install. Impossible to get it done.

[patloq]

…I was a bit to fast with complaining. The UM support advised me to delete the plugin and to install the pro version from http://user-meta.com/downloads/. What I did. Now its running 🙂

• This reply was modified 11 years, 1 month ago by patloq.

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