[jcgriffeth]

Hi, I am having the same problem with email notifications not being sent when a new user registers. I have checked all the suggestions from Kaled and Support in the thread above. The reset password email is getting sent correctly, and the “Disable this notification” checkbox is not checked. I even created a new registration form as was suggested, but none of this has made any difference. I sent an email to support via the contact us form on this site about a week ago too about this problem and have not heard back at all from them.

Help Please!!

[jcgriffeth]

addendum: the login page in question can be found at:
http://www.ensysenergy.com/wordpress/login-page/

[jcgriffeth]

Hi – I had this same problem yesterday and there is a fix provided by the author that seems to work. Just go to:

User Export Not Working

For your entertainment, you can see the full chain of posts here:

User Export Not Working

I was very frustrated, but it turned out to be a dumb error on my part implementing the fix. Once I fixed that it worked fine.

[jcgriffeth]

Update 2
I just realized that I did not implement the fix above properly. I left the “\” in so it was \’ instead of just ‘ . Whew! now I can get on with it!

[jcgriffeth]

grrrr. here is the HTML code snippet with ** instead of “”.

**input type=”hidden” name=”method_name” value=”UserExport”***

• This reply was modified 11 years, 9 months ago by jcgriffeth. Reason: more filtering out of my code syntax

[jcgriffeth]

Update:
Found another syntax error that javascript console is not catching:

The first hidden field in the rendered form code is:

The input tag is not properly closed (">" instead of "/>") so the browser sees all the following input, div and p tags as incorrectly nested inside an input tag.

I don't know how to find and fix this one so any help would be appreciated!
Thanks!

• This reply was modified 11 years, 9 months ago by jcgriffeth. Reason: code snippet was removed so added it back with tag

[jcgriffeth]

I just tracked down the syntax error and found that it is caused by me adding HTML into the field title of two text fields I created. I removed the HTML and now there are no javascript errors. BUT it still doesn’t work! Nothing happens when I click on the buttons.

Help please!

• This reply was modified 11 years, 9 months ago by jcgriffeth. Reason: spelling error

[jcgriffeth]

for the record, it also doesn’t work in IE 8.

[jcgriffeth]

The fixes you suggest applying have already been applied – they are at the beginning of this post! This is still not working AFTER those fixes are applied.

I just tried it in Chrome and got the following javascript error courtesy of the Chrome javascript console:

Uncaught SyntaxError: Unexpected token ILLEGAL /wordpress/wp-admin/admin.php?page=user-meta-import-export (1):177

I checked the source for line 177 and this is the same line we already fixed (partially) with the fix above. I verified that the double quotes were replaced with single ones in the source. So it is some other syntax error in this rather huge line of code.

Please let me know the rest of the fix asap!
Thanks.

[jcgriffeth]

@bettermemories – thanks for the tips, but still not working for me.

I’m running in Firefox with one window and lots of tabs. I tried clearing “everything” as bettermemories suggested. In my case this includes:

– browser and download history
– form and search history
– cookies
– cache
– active logins
– offline website data
– site preferences

But clearing the active logins just logs me out of wordpress so after clearing everything, I logged back in, loaded up the export list with fields and clicked save and export. Nothing happens.

I tried doing this in 2 windows as suggested in the previous post, but no difference.

I too am very disappointed with this plugin. When I pay for a plugin like this, I expect it to work as advertised – especially for something so basic as exporting the user registration data. That’s why I bought it in the first place! Instead I have spent most of a day trying to figure this out and still I am nowhere. Very frustrating. I’m hoping there is some kind soul out there who can help!

[jcgriffeth]

I have tried this fix but it didn’t work for me. I’m running 1.1.3rc2 and I made the edits to the file, uploaded the new file to replace the old one, even deactivated and repeated above and reactivated but still nothing happens when I click on the buttons at the bottom of the page for “save only”, “export only”, and “save & export”.

I need this for a client site that is going live in 2 days. Please let me know how to fix it so I can download the user registration data.

Thanks!

[Author]

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