Plugin not visible

[ferdiax]

User Meta Pro is for some reason not visible in the admin sidebar. I’ve updated the plugin to the latest version but still the same issue. Please help solve this problem as i need to change some settings.

[Support]

Hello, Aren’t User Meta menu is visible for you? UMP uses “manage_options” capability to show/hide User Meta menu. By default all admin account have this capability. If you have any role or user management plugin installed in your site please make sure “manage_options” capability is not disabled. Thanks.

[ferdiax]

I don’t have any management plugins installed. I’ve deactivated the plugin and then activated it again but still not showing up in the admin sidebar.

[admin]

Hi, is it possible to set a temporary admin account in your site to check the issue. You can send it to support(at)user-meta.com with this topc url.
Thanks.

[Author]

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