Cannot Activate Plugin: license already used in localhost

[webplusdev]

Hi there,

I purchased this great plugin and originally used it on the localhost development version of my site (xampp installed on Win 8 PC) and it worked well.

However, now that I’m about to deploy my site live, it is giving my an activation error:

“Your single site license already used in localhost/starzit/site”

How can I solve this? Do I need another license?

Please help, I really need this.

Thanks in advanced.

[Support]

Hello, Sorry for late response. Generally your single license is valid for one site. You can withdraw your license from localhost/starzit/site and then validate in your live site. If you need to work localhost and live site together, then you need to either purchase another license or upgrade to unlimited license. If you like to upgrade, you can do it by visiting http://user-meta.com/profile/
Thanks.

[webplusdev]

Thanks for getting back to me.

How do I go about withdrawing my license from the localhost site? I recently switched computers and no longer have access to my previous development machine.

Thanks.

[Support]

Hello,
You can set WP and UMP in same domain (localhost/starzit/site) and withdraw. BTW, I think you were able to validate license in your live site.

Thanks.

[jcant]

Hi

I recently installed the free version of user-meta on my development site, I have paid for the upgrade but I cannot activate it as the develpoment machine doesnt have access to the internet.

I weould really appreciate some help with this.

Thanks

[webplusdev]

@jcant, you must have internet access on the development machine if you want to upgrade to the pro version. It might be useful if there was a pre-activated version but there isn’t one that I know of.

Thanks.

[Support]

@jcant, please send an email to support(at)user-meta.com with the site url where you are going to validate the license.
Thanks.

[webplusdev]

Hi there,

I setup another development site at localhost/starzit/site but User Meta Pro is asking me for activation, saying:
Your single site license already used in starzit.com

Now, when I go to the actual site at starzit.com, there is another activation error:
Your single site license already used in localhost/starzit/site

I think it is in some kind of weird loop. Could you please reset my account for me? So that I can activate my site at starzit.com?

Thanks in advanced.

[webplusdev]

Screenshots:

http://i39.tinypic.com/i3gt49.jpg

http://i43.tinypic.com/2zoakb8.jpg

[Support]

@webplusdev, Your account has been reset. Thanks

[webplusdev]

Thanks a lot for the great support.

[Author]

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