[Support]

It seems that, You indicate email(from csv) as username field but did not indicate email field while importing. So UMP generate email because email field is mandatory for user registration.

However, you can reimport those users. Map email field from csv to ump email field and map username field too. If you don’t have username to import, you can map email to username too.

Select “Identify uniquely” by username.

Also check overwrite checkbox while reimporting, so that existing email can be updated.

Thanks.

[Support]

Hello,

Would you please elaborate the issue. I can’t find the issue in your listed url. However, when the issue is occurred? while you importing new user by UMP tools or while user get registered by UMP shortcode?

Thanks.

[Author]

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