I am sooo close to calling it quits on this plugin and giving it a one-star review on WordPress.org. I need some REAL ANSWERS as to why it is so incredibly unstable. Log in doesn’t work throughout half the site, logout NEVER works, plus other persistent minor bugs make it impossible for me to depend on it.
Hello, We are really sorry to disappoint you. There are several factors that could affect plugins functionality such as your server configuration, other installed plugin or your current theme or misconfiguration of the plugin. So it is hard to say why they are not working from outside. As we always improve functionality or add new features on it, it could introduce new bug too. Although we test every version before release but no software are beyond the bug. So when we find any bug, we tried to fix it immediately. However, we need to have a close look on your site to find what are causing these issues. Please set an temp admin account under email support(at)user-meta.com (if it is okay with you). After diagnosis, you can remove or disable that account. Thanks.
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