Invalid Username or Email. | User Meta Pro - WordPress user management plugin

This topic has 3 replies, 2 voices, and was last updated 11 years, 1 month ago by rasaanj123.

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September 29, 2013 at 7:45 am #4293

rasaanj123
Member

I just installed the plugin… and setup a front-end Login page from the menu. However, whenever I try to login I get the error “Invalid Username or Email” even for my Admin user. I also checked the box to go to the User Meta login screen… so now I am in a loop and cannot get into my site.

I have tried sever of my other accounts and still get the error message. I have also tried the reset option, but still this does not work.

Please help ASAP!

Thanks!

September 29, 2013 at 8:00 am #4294

rasaanj123
Member

Ok I was able to disable the program thru FTP then login in and change the setting, but I am still having the issue where Meta User is not recognizing my account credentials and giving me the error “Invalid Username or Email” for any user I try to access.

September 29, 2013 at 7:04 pm #4295

Support
Member

Hello, which shortcode you have used in to generate login page?

[user-meta type=”login”]

September 30, 2013 at 8:11 am #4312

rasaanj123
Member

Problem was solved. Looks like I only had “email” listed, instead of username. Thne I changed the setting to allow “login b email or username” and it seemed to work fine.
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