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  • September 3, 2013 at 11:18 pm #4179
    alexitillo
    Member

    Hi, thanks for the plugin, it’s very good, I’m having a problem though
    when a new user registers, I have it set up so they get and email verification
    and once they click on it they can log in, following option:
    Need email verification.
    (A verification link will be sent to user email. User must verify the link to activate their account)

    But what is happening is that even after I click on the link on the email I still get an error message saying ERROR: your account is not yet activated.
    The website is http://gotogittle.com/
    Let me know how I can resolve this issue.
    Thanks

    September 4, 2013 at 5:10 am #4192
    Support
    Member

    Hello, most probably you have membership or similar type of plugin which redirect from http://gotogittle.com/?page_id=93 to http://gotogittle.com/?page_id=66

    When user click verification url they suppose to land on http://gotogittle.com/?page_id=93 for verify their email, but in your site that url is redirected. so user can’t get verified anymore hence they see that error message.

    Please make sure url http://gotogittle.com/?page_id=93 is publicly accsiable.

    Thanks.

    September 6, 2013 at 10:22 am #4209
    alexitillo
    Member

    Hi, Thanks it seems like that was the problem but now when I try to log in, it always displays Invalid Email and I can’t log in to any of the users.

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