User Profile Update – Email takes over every unchanged field

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This topic contains 1 reply, has 1 voice, and was last updated by  Lena Lumelsky 3 months, 4 weeks ago.

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  • #8397

    I’m having a strange issue that I’m having trouble finding a cause/pattern for and I’m wondering if anyone has run into something similar. Occasionally, when a user updates a small section of their larger profile, the result is that the email value replaces every other field that the user did not change. Here’s an example of the results:

    username@domain.com username@domain.com has an updated profile.

    Updated data:
    user_pass: Updated password
    first_name: username@domain.com
    last_name: username@domain.com
    job-title: username@domain.com
    branch_city: username@domain.com
    office_street_address_location_of_license: username@domain.com
    office_zip_code: username@domain.com
    type_or_paste_your_bio_here: UPDATED INFORMATION (this field correctly reflects the user’s change)

    Since this issue is difficult to recreate, I don’t know for sure if an update to 1.3 is the fix. I am hoping someone has run into this before and can give me some insight into if it’s a bug in the version or there is some other cause.

    Any and all help is appreciated. Thank you so much!

    #8402

    Just want to follow up here and see if this rings any bells for anyone?

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